How can I check or edit My Profile?

Created by RajNandita Gautam, Modified on Wed, 29 Nov, 2023 at 12:34 PM by RajNandita Gautam

Hi Admin! Editing your profile is a breeze with just a few simple steps.

Step 1:

Select the “My Profile” Option in the Profile Section

To check or edit your profile information, click on the “Profile icon” at the top of the screen.

A pop-up box appears with the following options:

My Profile
Change Password
Log Out

Click on the “My Profile” option to navigate to the Profile Info page.

Step 2:

Navigating “Profile Info” Section

Only Username can be modified under "About you" section, other details cannot be altered.

Personal details such as First Name, Last Name, and Email Address once registered cannot be altered.

Functionality 1: Change Username

Step 1:

Edit your unique Username.

Users can update their username even after KYC completion. Users can update their username even after KYC completion. The username can only be changed after 15 days of account creation.

The criteria for changing the Username:

The username can be updated once in 15 days only.
The username should be unique every time. If a user is deleted or blacklisted then the username associated with their account can’t be taken by any other user additionally this will be controlled by admin later. However, once the username is changed, the previous username can be used again.
Criteria for choosing a Username: It must be unique; Between 4 to 16 character length; May have letters, numbers, and special characters (accepting only “.” and “_”); It should not have more than 7 numbers